Elements (e.g. architectural elements) are not visible

What to do if no elements are visible?

• Requirement:
  To narrow down the options, start by refreshing the display.
  Carry out the cleanup hotline tool.
  Then restart Allplan, select the relevant project and check the settings in the CAD system using the steps described below.

  Using the 'cleanup' hotline tool

• Step 1:
  Check whether the Hidden line image view type is selected at the bottom of the viewport and switch it off, if necessary.
• Step 2:
  Check that Plan view is active.
  Select the View menu, click Views and then Plan or click Plan in the lower border of the viewport.
• Step 3:
  Click Show/Hide (How), and check that all elements are activated.
  

  Activate Show/Hide in one of the following ways

  • Menu bar: View

  • Toolbar: Standard
• Step 4:
  Check the layer settings.

  Layers can be set so that they are visible or hidden.

  Setting layer visibility (basics)

  If necessary, enable the frozen layers.

  Showing and hiding layers

  You can also define print sets with specific access rights. This also affects visibility if you are not granted any access rights to the current print set:

  Using print sets

  granting user access rights to print sets

  Defining visible and hidden layers in a print set

• Step 5:
  Click Reference Scale (How) or click the reference scale displayed in the status bar and check the setting (a 4 mm text is hardly visible at a scale of 1:1,000).
  In addition, click Display Scale (How) and check the setting.
  Neither value should be in the range of 1:0.1 or smaller/larger than 1:1,000,000.
  

  Activate Display Scale in one of the following ways

  • Menu bar: viewport toolbar
  

  Activate Reference Scale in one of the following ways

  • Menu bar: View
• Step 6:
  A smart symbol might cause the problem:
  Click Reference Scale (How) and experiment with different settings such as 1:10, 1:50, 1:100 etc. as you can configure the program to hide parts of the smart symbol at specific scale ranges when you define a smart symbol. The same applies for smart symbols created with the Smart Window and Door Symbols tool.
• Step 7:
  Check that you have loaded the correct fileset.
  A document can be assigned to several filesets. In the Detailing module, a region within a fileset can be defined as being invisible. Consequently, this region is only visible in the detailing window. This definition is part of the loaded fileset.
• Step 8:
  The document might be empty.
  Exit Allplan and start the Services application. Click Service, Hotline Tools and select reorg. Click Named project, select the relevant project and choose Reorganize.
  Start Allplan again, click Open on a project-specific basis and check the drawing file status.
  

  • On the Windows start menu, point to (All) Programs - Nemetschek - Allplan 2015 and click Services 2015.

Tip: For more information on hotline tools, consult the Services help topics (Service - Hotline Tools).